Shipping & Delivery
Welcome to KFI
Welcome to KFI, where we strive to make international shipping as seamless as possible for our customers within the European Union (EU).
This Shipping Policy outlines the procedures, requirements, and expectations for orders being shipped to EU destinations. Please review this policy carefully before placing your order.
Delivery Scope
We proudly ship to all EU member states, adhering to the individual regulations and requirements of each country.
Shipping Options
| Country | Shipping Method | Processing Time (Days) | Shipping Time (Days) | Cost (€) |
|---|---|---|---|---|
| UK | Standard Shipping | 1–2 | 2–8 | 0 |
| Germany | Standard Shipping | 1–2 | 2–8 | 0 |
| Italy | Standard Shipping | 1–2 | 2–8 | 0 |
| France | Standard Shipping | 1–2 | 2–8 | 0 |
| Spain | Standard Shipping | 1–2 | 2–8 | 0 |
| Netherlands | Standard Shipping | 1–2 | 3–10 | 0 |
| Finland | Standard Shipping | 1–2 | 3–10 | 0 |
| Sweden | Standard Shipping | 1–2 | 3–10 | 0 |
| Ireland | Standard Shipping | 1–2 | 3–10 | 0 |
| Belgium | Standard Shipping | 1–2 | 3–10 | 0 |
| Poland | Standard Shipping | 1–2 | 3–10 | 0 |
| Denmark | Standard Shipping | 1–2 | 3–10 | 0 |
| Czech Republic | Standard Shipping | 1–2 | 3–10 | 0 |
| Slovakia | Standard Shipping | 1–2 | 3–10 | 0 |
| Hungary | Standard Shipping | 1–2 | 3–10 | 0 |
| Greece | Standard Shipping | 1–2 | 3–12 | 0 |
| Estonia | Standard Shipping | 1–2 | 3–12 | 0 |
| Romania | Standard Shipping | 1–2 | 3–12 | 0 |
| Lithuania | Standard Shipping | 1–2 | 3–12 | 0 |
| Cyprus | Standard Shipping | 1–2 | 3–12 | 0 |
| Luxembourg | Standard Shipping | 1–2 | 3–12 | 0 |
| Bulgaria | Standard Shipping | 1–2 | 3–12 | 0 |
| Malta | Standard Shipping | 1–2 | 3–12 | 0 |
All items will be submitted for shipping information to logistics carriers by KFI within 1–3 days upon receipt of payment (excluding Saturdays, Sundays, and legal holidays).
Taxes and Duties
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Value Added Tax (VAT): In accordance with EU regulations, all prices displayed on our website include VAT at the applicable rate for the destination country. For B2C transactions, VAT is charged based on the delivery address.
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IOSS Compliance: To facilitate smooth customs clearance and avoid additional fees, KFI utilizes the Import One-Stop Shop (IOSS) system where applicable.
Customs and Import Regulations
While the EU operates as a unified market, certain goods may still be subject to specific import restrictions or licensing requirements. Customers are responsible for ensuring compliance with applicable regulations.
Shipping Costs and Delivery Times
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Free Shipping on ALL Orders
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Estimated Delivery Time: 2–12 business days
Note: Delivery time for pre-sale products is subject to product arrival time.
How will my delivery be shipped?
Amazon functions as our logistics partner to ship KFI products. They will select the carrier that best serves our customers.
Multiple Item Orders
We aim to deliver all items together whenever possible. However, products may ship separately depending on logistics arrangements. Shipment notification emails will be sent once items are dispatched.
Change of Delivery Address
Unfortunately, delivery addresses cannot be changed once the shipment is in transit.
Incorrect Product Received
Please contact customer support at service@kfi-official.com.
Tracking and Delivery Confirmation
Once dispatched, you will receive a tracking number via email. Signature upon delivery may be required for high-value items.
Returns and Exchanges
Please refer to our separate Return Policy. Returns must comply with EU consumer protection laws.
Customer Responsibility
Customers must provide accurate and complete shipping addresses. Any additional charges caused by incorrect or incomplete information may be passed on to the customer.
Changes to Policy
KFI reserves the right to update this Shipping Policy without prior notice. Please review periodically for updates.
For further assistance or inquiries related to EU shipping, please contact KFI Customer Service at service@kfi-official.com.
Thank you for choosing KFI for your shipping needs!